Regular sauna maintenance is an important aspect of owning a sauna and is essential for preserving the longevity of the sauna and ensuring a pleasant and relaxing experience.
General Guidelines
- Use towels on benches to protect the wood and absorb sweat during sauna use.
- Depending on local humidity and weather conditions, the cedar may shrink or expand as it absorbs moisture. The goal is for the cedar to expand into the stainless-steel bands, tightening the sauna staves.
- It is recommended to tighten the bands after the initial installation—typically within the first month—and then check them periodically to ensure they remain secure. Use a ¾” wrench to tighten as needed.
- Ensure that both the air inlet and outlet vents are unobstructed to maintain proper airflow.
- The exterior of your sauna can be stained using any product recommended by your local retailer. LeisureCraft recommends and stocks Livos stain products for this purpose.
- The interior is typically left natural and unfinished, but if you wish to enhance and protect the wood, Meldos Sauna Oil by Livos—also available from Leisurecraft—can be applied to bring out the cedar’s natural color and grain.
After Each use:
- Ventilate the sauna: Open the door after each session to allow fresh air circulation and reduce moisture buildup.
- Wipe surfaces: Use a clean, dry towel to remove sweat and moisture from benches, backrests, and all wooden surfaces.
- Rinse with cold water: This helps close the pores of the wood and promotes faster drying.
5 Year Residential Limited Warranty Policy
All products designed and manufactured by Dundalk LeisureCraft Inc. ("LeisureCraft") are covered by a limited warranty against defects in materials and workmanship under normal residential use for a period of five (5) years, beginning on the date the product is received by the original end-user consumer.
This warranty does not apply to defects resulting from normal wear and tear, improper installation, insufficient or improper maintenance, natural weather conditions or failure to follow the manufacturer's installation, usage, or care instructions.
In the event of a valid warranty claim, LeisureCraft will provide replacement parts at no charge. However, the replacement of parts will not extend the original warranty period.
This warranty is limited solely to the replacement of parts and does not cover any associated service, labor, or installation costs.
For warranty claims or inquiries, please contact LeisureCraft customer support at:
Phone: 888-923-9813
Email: support@leisurecraft.com
For products offered by LeisureCraft that are not manufactured by LeisureCraft, please refer to the warranty policy and terms provided by the manufacturer.
| Manufacturer | Models | Warranty Length | Exclusions |
|---|---|---|---|
| Harvia | KIP | 3 years | Elements and Rocks |
| Sauna 360 | Designer B | 3 years | Elements and Rocks |
| Homecraft | Revive, Revive Slim, and Apex | 3 years | Elements and Rocks |
| HUUM | Hive MINI and Drop | 3 years | Elements, Rocks, and Sensors |
| Manufacturer | Models | Warranty Length | Exclusions |
|---|---|---|---|
| Leisurecraft | Timberglow | 5 years | Glass Door, Ash Grate, Rocks |
| Narvi | NC Black, Kuru, Kaamos | 2 years | Glass Door, Ash Grate, Rocks |
| HUUM | Hive MINI Wood | 3 years | Glass Door, Ash Grate, Rocks |
| Leisurecraft | All Chimney Kits | 5 years | None |
| Manufacturer | Models | Warranty Length | Exclusions |
|---|---|---|---|
| Coldture | Chiller Pro | 2 years | Filters |
| Penguin | Chiller | 1 year | None |
Dundalk LeisureCraft Inc. ("LeisureCraft") is committed to providing high-quality sauna heaters and accessories. We will match the manufacturer's warranty on all eligible products purchased from us.
If the manufacturer offers a warranty on the product, we will honor that warranty under the same terms, coverage, and duration. This warranty is limited to the replacement of parts only and excludes service, labor, or installation costs.
This warranty does not apply to defects caused by normal wear and tear, improper installation, inadequate or improper maintenance, or failure to adhere to installation, use, or care instructions.
All electrical connections must be made by a licensed electrician. Failure to comply with this requirement will void the warranty.