5 Year Residential Limited Warranty Policy

All products designed and manufactured by Dundalk LeisureCraft Inc. ("LeisureCraft") are covered by a limited warranty against defects in materials and workmanship under normal residential use for a period of five (5) years, beginning on the date the product is received by the original end-user consumer.

This warranty does not apply to defects resulting from normal wear and tear, improper installation, insufficient or improper maintenance, natural weather conditions or failure to follow the manufacturer's installation, usage, or care instructions.

In the event of a valid warranty claim, LeisureCraft will provide replacement parts at no charge. However, the replacement of parts will not extend the original warranty period.

This warranty is limited solely to the replacement of parts and does not cover any associated service, labor, or installation costs.

For warranty claims or inquiries, please contact LeisureCraft customer support at:

Phone: 888-923-9813

Email: support@leisurecraft.com

For products offered by LeisureCraft that are not manufactured by LeisureCraft, please refer to the warranty policy and terms provided by the manufacturer.

Electric Heaters
Manufacturer	Models	Warranty Length	Exclusions
Harvia	KIP	3 years	Elements and Rocks
Sauna 360	Designer B	3 years	Elements and Rocks
Homecraft	Revive, Revive Slim, and Apex	3 years	Elements and Rocks
HUUM	Hive MINI and Drop	3 years	Elements, Rocks, and Sensors

Wood Burning Heaters
Manufacturer	Models	Warranty Length	Exclusions
Leisurecraft	Timberglow	5 years	Glass Door, Ash Grate, Rocks
Narvi	NC Black, Kuru, Kaamos	2 years	Glass Door, Ash Grate, Rocks
HUUM	Hive MINI Wood	3 years	Glass Door, Ash Grate, Rocks
Leisurecraft	All Chimney Kits	5 years	None

Cold Plunge Chillers
Manufacturer	Models	Warranty Length	Exclusions
Coldture	Chiller Pro	2 years	Filters
Penguin	Chiller	1 year	None

Dundalk LeisureCraft Inc. ("LeisureCraft") is committed to providing high-quality sauna heaters and accessories. We will match the manufacturer's warranty on all eligible products purchased from us.

If the manufacturer offers a warranty on the product, we will honor that warranty under the same terms, coverage, and duration. This warranty is limited to the replacement of parts only and excludes service, labor, or installation costs.

This warranty does not apply to defects caused by normal wear and tear, improper installation, inadequate or improper maintenance, or failure to adhere to installation, use, or care instructions.

All electrical connections must be made by a licensed electrician. Failure to comply with this requirement will void the warranty.

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